Terms and conditions (client agreement)
The contractual framework between Sening Capital Ltd and the client. Seventeen sections defining what is contracted, on what conditions it is executed and what each party may and may not do.
The Sening Capital Terms and conditions constitute the client agreement between Sening Capital Ltd, holder of licence FCA 806721, and the person opening a trading account. The document governs the eligibility criteria, the over-the-counter nature of CFDs, order execution under the market model, margin requirements, commissions, deposits and withdrawals, prohibited practices, limitation of liability and governing law. Registering an account implies full acceptance of it.
- Summary of contractual parameters
- Parties and subject matter of the agreement
- Acceptance of the conditions
- Client eligibility criteria
- Nature of the transactions
- Order execution
- Quotes
- Margin requirements
- Commissions and costs
- Deposits and withdrawals
- Prohibited practices
- Inactive accounts
- Limitation of liability
- Amendment of the conditions
- Termination
- Governing law and dispute resolution
- Language version
- Contact details
1. Summary of contractual parameters
The timelines and thresholds the Client needs to know before reading the full text:
| Parameter | Value | Section |
|---|---|---|
| Minimum age of the Client | 18 years | 4 |
| Notice of changes to the agreement | 14 calendar days | 14 |
| Notice of changes to spreads, commissions and swaps | 3 business days | 9 |
| Notice of termination by the Company | 30 days | 15 |
| Move to archived status through inactivity | 12 months without trades | 12 |
| Inactivity fee | not charged | 12 |
| Customer support response time | within 24 hours | 16 |
| Time to resolve a formal complaint | within 10 business days | 16 |
| Prevailing language version | English | 17 |
2. Parties and subject matter of the agreement
This agreement is entered into between Sening Capital Ltd, with its registered office at 12 John Princes Street, London, Westminster, W1G 0JR, United Kingdom and licence FCA 806721 (hereinafter, “the Company”), and the natural or legal person who has opened a trading account (hereinafter, “the Client”). Its subject matter is the provision of access to trading in contracts for difference (CFDs) on the conditions set out below.
3. Acceptance of the conditions
Registering an account, making a deposit or executing a trade implies full and unconditional acceptance of this agreement, the Privacy Policy, the KYC/AML Policy and the Risk disclosure.
4. Client eligibility criteria
An account is opened for persons who simultaneously meet the following conditions:
- Are aged 18 or over and have full legal capacity.
- Are not resident in jurisdictions where the Company's activity is prohibited or requires an authorisation the Company does not hold.
- Do not appear on international sanctions lists.
- Act in their own interest and not in that of undeclared third parties.
5. Nature of the transactions
A CFD is an over-the-counter derivative instrument. The Client does not acquire the underlying asset and obtains no ownership rights, voting rights or any other shareholder right. Settlement is made exclusively in cash, on the difference between the opening and closing prices.
6. Order execution
The Company executes orders under the market execution model, passing them to the liquidity providers. The execution price may differ from the one requested because of market conditions. The Company does not guarantee execution at a particular price and is not liable for slippage arising from breaks in liquidity, the release of macroeconomic data or other market circumstances.
7. Quotes
Quotes are formed from the data of the liquidity providers. In the event of a manifestly erroneous quote (a spike or off-market price), the Company may cancel or correct the trades executed at that price, notifying the Client and giving reasons for the decision.
8. Margin requirements
The Client is obliged to maintain a margin level not lower than the one set for their account plan. On reaching the Stop Out level, the Company may close positions without prior notice. Monitoring the state of the account is the Client's responsibility. The Margin Call and Stop Out thresholds in force for each plan are published on the account plans page.
9. Commissions and costs
The spreads, commissions and swaps in force are published on the website. The Company may change them on 3 business days' notice, except in cases of extraordinary market conditions, where the change may be immediate.
10. Deposits and withdrawals
Deposits are accepted only from payment instruments issued in the Client's name. Withdrawals are made by the same method and to the same details. The Company may request additional documentation and suspend the transaction until the corresponding checks are complete.
11. Prohibited practices
The following are prohibited: exploiting technical quoting faults and delays; arbitrage between the accounts of different clients by prior agreement; using programs that place an excessive load on the servers; trading on inside information; and any action aimed at manipulating price formation. If any of these is detected, the Company may cancel the results of the corresponding trades and close the account.
12. Inactive accounts
An account with no trades for 12 months moves to archived status. Funds are retained and remain available for withdrawal after contacting customer support. No inactivity fee is charged.
13. Limitation of liability
The Company is not liable for losses caused by failures of equipment or of the internet connection on the Client's side, by the actions of third parties, by force majeure, by the suspension of trading, by decisions of regulators and central banks, or by the trading decisions taken by the Client.
14. Amendment of the conditions
The Company may amend this agreement by publishing the new version on the website and notifying it by email at least 14 days in advance. Continued use of the services constitutes acceptance of the amendments.
15. Termination
The Client may close the account at any time by sending the corresponding request, having closed their open positions. The Company may terminate the agreement on 30 days' notice, or immediately if the Client breaches the conditions, the AML requirements or sanctions rules.
16. Governing law and dispute resolution
This agreement is governed by the law of England and Wales. The pre-action procedure is mandatory: a complaint to customer support and then to the compliance department. If no agreement is reached, the dispute will be referred to the competent court or to arbitration in the jurisdiction. The Client's right to approach the regulator is preserved in all cases.
17. Language version
In the event of a discrepancy between translations, the English version of the document prevails.
18. Contact details
Sening Capital Ltd, 12 John Princes Street, London, Westminster, W1G 0JR, United Kingdom. Company registration number 11237561, licence FCA 806721. Single address for all correspondence, including contractual notices and complaints: [email protected]. See the Contact page.
Entity details
Sening Capital Ltd — registered office 12 John Princes Street, London, Westminster, W1G 0JR, United Kingdom, company registration number 11237561, licence FCA 806721.
All correspondence — legal matters, data protection, compliance and complaints — goes to the single address [email protected]. State the matter in the subject line so that the message reaches the right department.
In the event of any discrepancy between translated versions of this document, the English version prevails.
Frequently asked questions
Registering the account, making a deposit or executing a trade implies full and unconditional acceptance of this agreement, the Privacy Policy, the KYC/AML Policy and the Risk disclosure. There is no procedure for accepting these terms in part.
Persons over 18 with full legal capacity, who are not resident in jurisdictions where the company's activity is prohibited or requires a specific authorisation, who do not appear on international sanctions lists and who act in their own interest and not in that of undeclared third parties.
Yes, in two specific cases: where the trade was executed at a manifestly erroneous price (a spike or an off-market quote), with notification and justification to the client; and where the prohibited practices described in section 10 are detected, such as exploiting technical quoting faults or manipulating the price.
Changes to the agreement are published on the site and notified by email at least 14 days in advance. Changes to spreads, commissions and swaps are communicated 3 business days in advance, except in extraordinary market conditions, where the change may be immediate.
The client may close the account at any time by sending a request, having first closed all open positions. The company may terminate the agreement on 30 days' notice, or immediately in the event of a breach of the conditions, of AML requirements or of sanctions rules.
An account with no trades for 12 months moves to archived status. Funds are retained in full and remain available for withdrawal after contacting customer support. Sening Capital does not charge an inactivity fee on any of its plans.