Legal documents
Five documents that govern the relationship between Sening Capital Ltd and the client. Open, with no registration, in three languages.
This section contains Sening Capital's five mandatory documents: Terms and conditions (client agreement), Privacy Policy, KYC/AML Policy, Risk disclosure and Cookie Policy. The documents are available in English, Spanish and Portuguese. Registering an account implies acceptance of their terms.
What each one governs
Terms and conditions
Client agreement
The contractual framework between Sening Capital Ltd and the client: eligibility criteria, the nature of CFDs, order execution, margin requirements, costs, deposits and withdrawals, prohibited practices, limitation of liability and governing law.
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12 sectionsPrivacy Policy
Processing of personal data
What data is collected and on what legal basis, who it is shared with, how long it is retained and how to exercise the rights of access, rectification, erasure, restriction, portability and objection. Includes the regional provisions of LGPD, LFPDPPP and Law 1581 of 2012.
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12 sectionsKYC and AML Policy
Identification and prevention of money laundering
A four-stage identification procedure, documents accepted by country, verification timelines, risk categories, transaction monitoring, the matching-payer rule, sanctions screening and record retention.
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12 sectionsRisk disclosure
Full warning
The twelve risks taken on by anyone trading CFDs with leverage: leverage, market, volatility and gaps, liquidity, absence of ownership, currency, holding a position, technology, automated trading, absence of guarantees, tax obligations and the nature of the material on the site.
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6 sectionsCookie Policy
Categories and consent
What cookies are, which categories are used and which require consent, which third-party services are involved, how to manage consent, and retention periods.
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The texts published in this section are content templates reflecting standard industry practice. Before final publication they must be reviewed and adapted by a lawyer specialising in the regulation of financial services in the jurisdiction of the licence and in the countries of operation. The clauses on personal data must be aligned with the LGPD (Brazil, Lei nº 13.709/2018), the LFPDPPP (Mexico), Law 1581 of 2012 (Colombia) and equivalent legislation in the other countries of the region.
Acceptance and amendments
Registering the account, making a deposit or executing a trade implies full and unconditional acceptance of the client agreement, the Privacy Policy, the KYC/AML Policy and the Risk disclosure.
Advance notice
- Changes to the client agreement: published on the site and notified by email at least 14 days in advance.
- Changes to spreads, commissions and swaps: 3 business days notice, except in extraordinary market conditions.
- Changes to the Privacy Policy: published with the date indicated and notified if the change is material.
Language version
In the event of a discrepancy between translations, the English version prevails. The Spanish and Portuguese versions are produced by professional, not automated, translation.
Three stages
| Stage | Recipient | Timeline |
|---|---|---|
| 1. Customer support | email or the website form | within 24 hours |
| 2. Formal complaint | [email protected] — compliance department | within 10 business days |
| 3. External stage | independent body / the FCA | according to its own procedure |
The client retains the right to approach the regulator directly at any stage, without having to exhaust the earlier ones.
Sening Capital Ltd
Registered office: 12 John Princes Street, London, Westminster, W1G 0JR, United Kingdom
Company registration number: 11237561
Licence: FCA 806721
Single address for legal matters, data protection, compliance and complaints: [email protected].
Frequently asked questions
All five legal documents are published in this section: Terms and conditions (client agreement), Privacy Policy, KYC/AML Policy, Risk disclosure and Cookie Policy. They are available in English, Spanish and Portuguese, and are accessible without registration.
Registering the account, making a deposit or executing a trade implies full and unconditional acceptance of the client agreement, the Privacy Policy, the KYC/AML Policy and the Risk disclosure. We recommend reading at least the Risk disclosure before depositing.
Yes, with advance notice. Changes to the agreement are published on the site and notified by email at least 14 days in advance. Changes to spreads, commissions and swaps are communicated 3 business days in advance, except in extraordinary market conditions, where the change may be immediate.
In the event of a discrepancy between translations, the English version of each document prevails. The Spanish and Portuguese versions are provided for the client's understanding and are reviewed by professional translators, not by automated means.
The procedure has three stages: customer support (response within 24 hours), a formal complaint to the compliance department at [email protected] (within 10 business days) and, if the disagreement persists, the independent dispute resolution body or the FCA. The client may approach the regulator directly at any time.
Safety of funds
Bank segregation, negative balance reset to zero and the dispute procedure.
Account plans
The commercial terms referred to in sections 8 and 9 of the agreement.
Support and registered office
Support channels, enquiry subjects and the company's registered office.
Read the risk disclosure before you deposit
It is the shortest and the most important document: it describes the twelve specific risks taken on by anyone trading CFDs with leverage.
Minimum deposit 250 USD · Verification within 24 hours · Withdrawals processed within 24 hours